KRA Enhances eTIMS for Simplified Taxpayer Experience


The Kenya Revenue Authority (KRA) has introduced significant upgrades to its Electronic Tax Invoice Management System (eTIMS), aimed at simplifying tax compliance and enhancing user experience. These updates reflect KRA's commitment to leveraging technology for efficiency, flexibility, and accessibility for taxpayers.

Key Enhancements to eTIMS

1. Self-Onboarding for Taxpayers
Taxpayers can now independently complete their eTIMS applications without requiring prior approval from KRA. Once the application is processed, a confirmation is sent via SMS, streamlining the onboarding process.

2. Multiple Solutions on One Platform
eTIMS now allows taxpayers to use different solutions simultaneously. For example, those using the eTIMS Client for invoicing can also access the online portal as an alternative, without needing additional approvals.

3. Unified Invoice Access
Taxpayers can view all invoices generated across various platforms—eTIMS Client, System-to-System integrations (VSCU & OSCU), and the eCitizen portal—through a single online portal. Each solution maintains its unique invoice sequence to ensure data integrity.

4. Credit Notes and Invoicing Flexibility
Credit notes must be generated using the same solution that issued the original invoice, ensuring seamless record-keeping and accuracy in tax documentation.

5. Expanded Integration Options
The System-to-System approach now supports integration with multiple third-party providers. Taxpayers can add devices from different integrators via the Device Management section of their online portal, offering greater flexibility.

Why These Changes Matter

These updates are part of KRA’s broader strategy to modernize tax compliance processes in Kenya. By automating invoicing and enabling real-time or near-real-time transmission of invoices, eTIMS reduces administrative burdens while enhancing accuracy and transparency in tax reporting. The system also combats tax evasion by ensuring compliance with VAT regulations.

Accessibility and Cost Efficiency

The upgraded eTIMS software is available at no additional cost, making it accessible to businesses of all sizes. The platform includes options such as a mobile application for issuing invoices and integration tools for businesses with existing billing systems.

Looking Ahead

As KRA continues to roll out these improvements, taxpayers are encouraged to adopt eTIMS solutions to remain compliant and benefit from streamlined processes. These enhancements reflect KRA’s dedication to fostering a business-friendly environment while ensuring robust tax compliance mechanisms.

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